Terms and Conditions
Welcome to National Flues & Fireplaces Ltd. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and others who access our service.
- Product Purchase: All orders placed are subject to product availability and will be confirmed via an official order acknowledgment.
- Delivery: We aim for next-day delivery. If an order cannot be fulfilled in this timeframe, we will contact you to discuss alternative arrangements.
- Cancellations and Returns: Cancellations and returns will be handled in accordance with our returns policy, accessible on our website or available upon request.
- Payment: Payment terms shall be made clear at the point of purchase and must be adhered to according to the agreed schedule.
- Limitation of Liability: National Flues & Fireplaces Ltd will not be liable for any indirect or consequential loss or damage incurred in connection with our website or in the use of our products.
These terms are governed by the laws of the United Kingdom and are subject to change without notice.
Privacy Policy
Your privacy is of paramount importance to us. This privacy policy outlines how National Flues & Fireplaces Ltd uses and protects any information that you give us when using this website.
- Information Collection: We may collect personal identification information including names, contact information, demographic information, and other information relevant to customer surveys and/or offers.
- Use of Information: We use this information to understand your needs, provide better service, and in particular for internal record-keeping, order processing, and to improve our products and services.
- Security: We are committed to ensuring your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- Cookies: Our website uses cookies to analyze web traffic and tailor our services to your needs. Cookies used for the essential operation of the site have already been set.
- Control of Your Personal Information: You may choose to restrict the collection or use of your personal information by writing to or emailing us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
By using our website, you consent to our privacy policy and agree to its terms. This policy is also subject to change to reflect new laws or changes to our business practices.
